Hot Tub Sales, Service & Repair. Featuring Bullfrog Spas and Dreammaker Spas. Serving Highlands, Cashiers, Franklin, Sylva, Clayton, Dillard, GA and more!

Staff

Our Staff

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Meet the Team Behind the AHHH...

At Mountain Home SPA Co., our crew knows hot tubs inside and out—literally. We’re the people you call when your jets won’t jet, your water’s gone weird, or you just need expert advice on keeping things crystal clear and running right.

Our technicians are factory-trained, certified in all five major brands, and absolute pros at diagnosing, fixing, and fine-tuning SPAs of every shape and size. We stock (or can get!) every part, piece, and product you could need—from pumps and filters to the perfect chemicals to keep your water clean and inviting.

We’ve learned from the best in the business and built our reputation on being the team that gets it done—quickly, reliably, and always with care. There's no challenge we haven't seen and no issue we can’t handle. Seriously, try us!

But we’re not just about repairs—we’re about people. Our customer service team is as friendly as they are knowledgeable. Whether you're a first-time buyer, a seasoned tub owner, or managing a busy vacation rental, we’re here to help you every step of the way.

Speaking of rentals—if you own one, you already know: guests LOVE a hot tub. But a dirty tub? Not so much. That’s where we come in. We help vacation rental owners keep their SPAs in top shape, so every guest gets that "wow" moment when they lift the cover and see sparkling clean water ready to go.

Whatever you need, whenever you need it—we’re here to make your SPA life stress-free and full of AHHH...

Our customer service is impeccable.

Our customer service team is always available to help. We understand how important maintaining good communication is. Our ability to provide exceptional customer service hinges on our ability to communicate and coordinate. We are proud to say we provide the best customer service in the area. Don't take our word for it. Check our reviews out!

Vacation rental guests love hot tubs.

We know that having a hot tub is hard work sometimes, especially if you have a vacation rental. If your hot tub breaks or has an issue while you have guests, you'll have to refund your rental customer. We understand this situation and will work closely with you to determine the fastest, most inexpensive solution to the issue at hand.

No one wants to get in to a hot tub that's not clean.

Our team is carefully selected and trained by best of the best in the industry. Our attention to detail and strict procedures when cleaning, sanitizing and caring for your hot tub are far above the rest. We hold CPO certifications for maintaining commercial hot tubs. Our team adheres to certain procedures that ensure a standard of quality unlike any other. No shortcuts. No rushing. No exceptions. Just the highest quality results possible.

Elisha Potzner

Owner

Hunter Potzner

Sales Manager

Brad Hayes

Sales Associate

Ryan Roy

Service Manager

Cody Moore

Master Technician

Rett Walker Potzner

Service Assistant

Kayden Wooten

Service Technician